Small and medium enterprises form the backbone of tourism industry in Sri Lanka, sustaining livelihoods and delivering the authentic experiences that define the island’s appeal. Yet many continue to rely on manual, time-intensive processes for planning, bookings, supplier coordination and customer communication, limiting their efficiency, responsiveness and competitiveness in a rapidly digitalizing global market.
Agentic AI marks the next stage of this transformation. Unlike conventional AI tools that respond to single commands, AI agents can plan, decide and execute multi-step tasks independently. Working together as planning, booking, supplier, transport and customer inquiry agents, they enable small enterprises to operate with the speed and service quality of much larger organizations.
Join Dr. Eranga Bandara of Old Dominion University, Virginia, USA, at this awareness session organised by the Institute of Human Resource Advancement (IHRA), University of Colombo, in parallel with the celebration of UN World Tourism Day 2026.
The session will demonstrate practical applications of agentic AI for tourism operators, entrepreneurs, students and professionals.
Institute of Human Resource Advancement (IHRA), A Member of GSTC, University of Colombo is inviting you to a scheduled Zoom meeting.
Topic: AI to Redesign Tourism: Automating Tourism SME Operations with Agentic AI
Time: Sep 27, 2026, 7.00 PM IST Time (Sri Lanka), 09:30 AM ET (US and Canada)
Join Zoom Meeting
https://odu.zoom.us/j/97112057978
Join and take notes
https://odu.zoom.us/j/97112057978?mynotes=on
Meeting agenda
https://docs.zoom.us/agenda/doc/3dc27420-7188-42b2-bf75-ef5c36dca3d7
Meeting ID: 971 1205 7978
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https://odu.zoom.us/meetings/97112057978/invitations?signature=6wL0kThMku60RQz9dJp8X3Ltj9ipsI0D09U5ubfjMrA