Executive Diploma in Service Management (EDSM)

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DURATION:
One (01) Year

Address

Institute of Human Resource Advancement, University of Colombo, No: 275, Bauddhaloka Mawatha, Colombo 7   View map

Entry Qualification:

  • Three passes in G.C.E. (A/L) examination or an equivalent examination and five years of executive level working experience after obtaining the above educational qualification
    or
  • Diploma in Service Management or Diploma in International Business conducted by the IHRA and 3 years working experience with active involvement in related field/s
    or
  • Professional or any other qualification and or experience approved by the Institute

Course Modules:

  • Managing Business Relationship and Event Management
  • Leadership in Service Management
  • Macroeconomics
  • Financial Derivatives
  • Consumer Behavior
  • Database Management
  • Statistical Methods for Decision Making
  • Contemporary issues in Service Management
  • Extended Essay

Contact Details:

(+94) 11 250 7563