Diploma in Service Management ( DSM)

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DURATION:
One (01) Year

Address

Institute of Human Resource Advancement, University of Colombo, No: 275, Bauddhaloka Mawatha, Colombo 7   View map

Categories

Diploma Programmes

Entry Qualification:

  • Three Passes in the GCE (A/L) Examination or an equivalent examination
    or
  • Six passes with three credits at the GCE (O/L) Examination or an equivalent examination, and two years working experience with active involvement in related fields
    or
  • Any other qualification and/or working experience approved by the institute

Course Modules:

  • Business Law
  • Fundamentals of Marketing
  • Interpersonal Relations
  • Communication for Businesses Project Report Preparation
  • Service Management Practice
  • Microeconomics
  • Finance & Auditing for Managers
  • Service Quality Improvements
  • Project (Report and Presentation)

Contact Details:

(+94) 11 250 2089